1. What does “Certified Refurbished” mean?
Certified Refurbished are products that have been returned after a very short time, inspected, thoroughly tested, and certified by ASUS professionals to meet manufacturer standards. They perform like new, giving you high-quality performance at a lower price.

2. Will the monitor have any visible scratches or dents?
As per ASUS standards, cosmetic defects are only allowed if very small and only on the stand section of the monitor. In most cases, it looks new. The screen/panel and bezel must appear and function as new.

3. How is a refurbished monitor different from a new one?
A refurbished monitor has been briefly owned and returned back to ASUS within 30 days. While it may have minor cosmetic imperfections, it performs just as well as a new monitor and often looks like one.

4. Do refurbished monitors come with a warranty?
Yes, 90 Days Asus Warranty, however Skadi will provide an additional 9 months for a total of 1 year warranty protection

5. Can I return a refurbished monitor if I'm not satisfied?
Absolutely. We offer a 30-day return policy for refurbished monitors. If you are not satisfied with your purchase, you can return it within this period for a full refund or exchange. We make returns easy and hassle-free.

6. Are there any risks in buying a refurbished monitor?
Buying a certified refurbished monitor from ASUS is generally no as the products are tested correctly by professionals, with 30 days return period (for any reason) and 1 year warranty, you are protected.

7. Is the screen quality the same as a new monitor?
Yes, the screen quality of a refurbished monitor must be identical to that of a new one.

8. Why should I buy a refurbished monitor instead of a new one?
Choosing a refurbished monitor is smart for your wallet over a lifetime, while still providing the same performance as new models. They are also environmentally friendly.

9. How can I be sure I’m getting genuine Asus products?

When you purchase Certified Refurbished Asus Product from Skadi, you can be confident that you’re receiving a 100% authentic product. Each product comes directly from ASUS, with certification stickers on the box and Asus Branded Seal Tape.