1. What does “refurbished” mean?
Our refurbished iPad is a pre-owned device that has been professionally inspected and cleaned. It may have been returned by a customer, used as a demo model, or come from excess stock.
2. Are refurbished iPads reliable?
Yes. Every refurbished iPad we sell has passed a thorough inspection and testing process through proffessional inspection software to ensure it functions just like a new one. We test the battery, screen, camera, buttons, Wi-Fi, Bluetooth, audio, and more. If a component doesn't meet our standards, it’s replaced.
3. Do refurbished iPads come with a warranty?
Absolutely. All our refurbished iPads come with a 1-year warranty.
4. What is the cosmetic condition of the iPads?
We grade our iPads into the following conditions:
A Grade Condition - barely any visible wear.
B Grade Condition - Minor signs of use, such as small scratches.
You’ll always know the exact condition before purchase — no surprises.
5. Do the iPads have new batteries?
Not always, but they are guaranteed to have at least 95% battery health, which is above Apple’s own threshold for battery performance. If the battery falls below this during testing, we replace it. The battery health is tested thorugh professional software.
6. Are refurbished iPads slower than new ones?
Not at all. Refurbished iPads have the same internals as when they were new and are fully restored to function properly. Software updates, storage space, and the model’s original specs affect speed more than whether it’s refurbished.
7. Can I return it if I change my mind?
Yes. We offer a 30-day hassle-free return policy. If you’re not happy with your purchase, you can return it for a full refund — no restocking fees, no hassle.
8. Can I use it with my Apple ID and iCloud account?
Definitely. All refurbished iPads are fully unlocked and removed from any previous iCloud accounts or Activation Locks. They’re ready to be set up as your own device.
9. Will it come with the latest iOS version?
It will be updated to the latest iOS version that the model supports. While some older models may not support the absolute newest version, they will still receive app updates and security patches.
10. Is the iPad unlocked?
Yes. All our refurbished iPads are factory unlocked, so they can be used with any carrier or on Wi-Fi only, depending on the model.
11. Are refurbished iPads environmentally friendly?
Yes! Buying refurbished extends the product's life and keeps e-waste out of landfills. It’s one of the most impactful tech decisions you can make for the environment.
12. Can I use a refurbished iPad for school or work?
Yes, refurbished iPads are excellent for education, remote work, digital art, reading, and productivity apps like Google Docs, Zoom, and Microsoft Office.
13. Will it work with Apple Pencil or Smart Keyboard?
Yes — as long as your model supports them.
14. Are refurbished iPads good for kids?
Definitely! Refurbished iPads offer great value for families. You can set up Parental Controls, limit screen time, and create child-specific Apple IDs.
15. Do I need to install anything when I get it?
Nope. It arrives ready to go. Just power it on, log in with your Apple ID, and start using it.
16. Why are your refurbished iPads cheaper than new ones?
Because you’re not paying the “new device” premium. You’re getting the same Apple experience for up to 40% less, with professional refurbishment and warranty coverage included.