Quality Assurance. Customer Service

At Skadi, we pride ourselves on our very high-quality standards in refurbishing consumer electronics and the feedback we've received about them. We understand the importance of building trust between Skadi and her customers, and we strive to achieve this through our quality assurance processes.

Our commitment to you extends beyond the initial purchase. We offer hassle-free returns and refund guarantees to ensure your complete satisfaction. If, for any reason, you are not satisfied with your purchase, please contact us, and we will resolve any issue promptly. The trust and satisfaction in us is our top priority.

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What Skadi Customers Say

I travel often and needed a light, fast, and cheaper tablet without leaving apple. Device status/history list was also a bonus. Thanks Skadi!
The guitar is in excellent condition (no fret sprout, action not too high at 12th fret, no fret buzz, neck is straight, transacoustic system works, finish is like new, no messy gluing when looking in soundhole, nut is cut correctly, no dings on body; tuners are of good quality). In fact, it looks/feels brand new. The only thing I had to do was give the fretboard a polish & change the strings... oh, & sounds great with D'Addario Pro Arté Dynacore Titanium nylon hard strings!
The digital piano shipped out quickly and is functioning perfectly. It appears the model was a demo model hence its refurbished status, only cosmetic issue was a tiny chip on the wood that is hardly noticeable. Had I bought this piano new somewhere else it would have cost around $800 more so I am very happy with the purchase.
I ordered a refurbished Yamaha A5000 from Skadi Electronics The parcel arrived in 2 day and the product looks like new Everything works great right now I’m very happy doing my purchase with Skadi Electronics The parcel Steven answered all my questions that helped me a lot to make my decision I’ll consider them in my future purchases
I ordered a refurbished Yamaha MODX6+ from Skadi Electronics The parcel arrived in 2 day and the product looks like new Everything works great right now I’m very happy doing my purchase with Skadi Electronics The parcel Steven answered all my questions that helped me a lot to make my decision I’ll consider them in my future purchases
Solid product, nothing wrong with it, operates and sounds good Happy with the transaction, price and product
Très bon achat, livraison rapide, prix très attractif. L’enceinte permet une ecoute parfaite de tous style de musique. Une qualité exceptionnelle et une sonorité fabuleuse. Cependant, l’application B&W est la pire qui puisse exister. Bug, deconnection, perte réseau....bref lorsque celle-ci fonctionne c’est que tu bonheur...mais autrement... Quand a la boutique! je recommande à 300%. Efficace, simple, rapide et très bon prix.
Works and looks like brand new
Great speakers. Extremely clear and present with my Marantz receiver. Fast service and delivery. Very happy with the buying experience as a first time customer of Skadi.
Very happy with the Px7 S2 headphones Great (new) condition, fabulous sound. They replace a Px7 I left behind on a trip. Well worth the price.
great speakers,sound is awsome and for a refurbished they came boxed and looked like new. skadi has some great prices.
These B&W 606 S3 sound great paired with Cambridge audio amplifier No wonder What Hi-Fi? gave them 5 stars. Shipping was fast condition and documentation like new. Will surely look for future purchase opportunities with Skadi Electronics
Very happy with my purchase. Skadis was fast to answer emails and ship. The item was basically new.
The products are good and working perfectly
Very good ! Product was like new
I got a tv for best price ever, the product is brand new and delivred on time. Than you team
Absolutely blown away by my experience with Skadi.ca! I recently purchased a TV from them, and I can confidently say it was one of the best online shopping experiences I’ve ever had. Not only did they have the best prices anywhere online. Seriously, I did my research. Their customer service was fantastic. They answered all my questions quickly and professionally, making me feel totally confident in my purchase. What really sealed the deal? Shipping was lightning fast. I placed my order and boom—it arrived at my door way sooner than expected, in perfect condition. If you’re thinking about buying a TV (or anything else), skip the hassle and head straight to Skadi.ca. These folks know how to do it right. Highly recommend!
Product arrived on time, packaged very well and works and looks excellent. Love the sound of it.
I ordered a refurbished unit from Skadi ten years ago also and it was great. Refurbished provides a savings and any previous issues get fixed. This current unit is great so far and the delivery from ON was excellent - very fast!

Blog Posts

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Expanding Yamaha Musical Collection (Exclusively at Skadi)

Expanding Yamaha Musical Collection (Exclusively at Skadi)

We’re thrilled to announce the expansion of our Yamaha musical instrument collection at Skadi! As part of our commitment to offering top-tier refur...
Introducing Certified Refurbished Cambridge Audio (Exclusively at Skadi)

Introducing Certified Refurbished Cambridge Audio (Exclusively at Skadi)

Certified Refurbished Cambridge Audio products have now arrived at Skadi Electronics! Experience premium British hi-fi sound at unbeatable prices, ...
Getting product faster to People - Skadi enhances shipping levels to Express standard!

Getting product faster to People - Skadi enhances shipping levels to Express standard!

At Skadi Electronics, we know that waiting for your order can be frustrating —especially exciting products like Gaming Graphics Cards or Speakers y...

Shipping

It depends on your location.

Please see our delivery speeds estimations here.

Fast Free shipping on over 90% of Products offered

Primarily most deliveries are met 1-5 business days after shipping.

Delivery details with tracking will be provided in a separate email when the order is shipped.

We primarily use Purolator & UPS, with the options of Canada Post and FedEx also available.

You may ask for a specific courier in the "Delivery Instructions" dropdown in the "View cart" Page

We are only Canada based

Product

Absolutely.

If you are unsatisfied with the product quality, an issue with the product is present, or you simply change your mind, we are fully committed to supporting our customers in any required through full refunds, or exchanges.

Skadi is fully dependent on the trust of her customers

We offer fully customizable home theater bundles. Mix and match any products you wish and provide us with the details by emailing us at support@skadi.ca. We may offer special pricing for this bundle as well.

We also offer some customization for turntables; For example: Changing the cartridge of the turntable to a different model other than factory default.

Customer support

support@skadi.ca