Quality Assurance. Customer Service

At Skadi, we pride ourselves on our very high-quality standards in refurbishing consumer electronics and the feedback we've received about them. We understand the importance of building trust between Skadi and her customers, and we strive to achieve this through our quality assurance processes.

Our commitment to you extends beyond the initial purchase. We offer hassle-free returns and refund guarantees to ensure your complete satisfaction. If, for any reason, you are not satisfied with your purchase, please contact us, and we will resolve any issue promptly. The trust and satisfaction in us is our top priority.

Learn More About Skadi

Blog Posts

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Asus Certified Refurbished Graphics Cards Arriving (Exclusively at Skadi)

Asus Certified Refurbished Graphics Cards Arriving (Exclusively at Skadi)

Skadi will be adding Asus Graphics Cards (view collection) to its collection of products.  9 Elements that make a Certified Refurbished Asus Graph...
Boxing Week Sale Coming Up!

Boxing Week Sale Coming Up!

Boxing Week Sale STORE-WIDE Starts Dec 25th till Jan 2nd while supplies last 10% discount auto applied on top of current sale price when you add y...
Black Friday Preview Deals

Black Friday Preview Deals

Early Black Friday Preview Deals are here; 15% discount auto applied when Added to Cart for select items in the below collection. These prices are ...

Shipping

It depends on your location.

Please see our delivery speeds estimations here.

Fast Free shipping on over 90% of Products offered

Primarily most deliveries are met 1-5 business days after shipping.

Delivery details with tracking will be provided in a separate email when the order is shipped.

We primarily use Canada Post (No longer in use due to CUPW Strike) and UPS, with the options of FedEx and Purolator also available.

We are only Canada based

Product

Absolutely.

If you are unsatisfied with the product quality, an issue with the product is present, or you simply change your mind, we are fully committed to supporting our customers in any required through full refunds, or exchanges.

Skadi is fully dependent on the trust of her customers

We offer fully customizable home theater bundles. Mix and match any products you wish and provide us with the details by emailing us at support@skadi.ca. We may offer special pricing for this bundle as well.

We also offer some customization for turntables; For example: Changing the cartridge of the turntable to a different model other than factory default.

Customer support

support@skadi.ca